Privacy policy
PRIVACY POLICY
1. Introduction
This Privacy Policy complements our Terms and Conditions (CGU) and aims to inform you, in a clear and transparent manner, about how OBJAIS (a Quotinsure Lda Brand), a company registered in Portugal under 519089294 NIF number, collects, processes, stores, and protects your personal data.
OBJAIS acts as the data controller, in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and applicable Portuguese legislation.
OBJAIS is a technology platform that enables the management, presentation, and sharing of artworks, valuable objects, and digital creations, as well as connections with specialised partners (insurers, transporters, experts, etc.).
When insurance intermediation activities are carried out, they are handled by partners authorised by their respective supervisory authorities in their home countries.
2. What data do we collect?
a) When using the Application (mobile app)
For the free estimation services of valuable items, no personal data is collected, except for the photograph of the item submitted for estimation.
These estimations are purely indicative and non-contractual.
b) When requesting a personalised service
If you expressly request an insurance quote or related services (expert appraisal, digitalisation, certification, legal advice, transport, storage, etc.), the following data may be collected:
- Identity information: name, surname, email address, phone number, postal address;
- Additional information: family situation, description of artworks or valuable objects;
- Data necessary for analysing your needs and connecting you with authorised partners (insurers, experts, logistics providers, etc.).
3. Purposes and legal bases for processing
Your data is processed for the following purposes:
Purpose | Legal basis |
|---|---|
To provide estimates, quotes, or personalised services | Performance of pre-contractual or contractual measures |
To transmit your requests to insurance or specialised service partners | Contract performance / Consent |
To manage your Objais personal account and collections | Contract performance |
To comply with legal obligations (accounting, fraud prevention, compliance) | Legal obligation |
To perform statistical analyses to improve our services | Legitimate interest |
To send you information or commercial offers | Explicit consent |
4. Data retention
Type of data | Retention period |
|---|---|
Client data (active users) | Duration of the contractual relationship + 5 years |
Prospects (leads) | 12 months from last contact |
Cookies (website only) | Maximum 12 months |
Call recordings (if applicable) | 6 months to 2 years depending on purpose |
All data is stored on secure servers located within the European Union.
If data is transferred outside the EU, Objais ensures that the recipient offers an adequate level of protection, through EU Standard Contractual Clauses approved by the European Commission.
5. Security
OBJAIS implements technical and organisational measures to ensure the confidentiality, integrity, and availability of data, including:
- Restricted access to data based on internal authorisations;
- Secure authentication for users and staff;
- Regular backups and encryption of sensitive data;
- Firewall and intrusion prevention systems;
- Ongoing staff training on data security;
- Selection of GDPR-compliant subcontractors.
6. Your rights
In accordance with the GDPR, you have the following rights:
- Right of access to your personal data;
- Right to rectification or deletion;
- Right to object or withdraw consent;
- Right to data portability;
- Right to restrict processing;
- Right to define post-mortem instructions regarding your data.
✉️ To exercise your rights, please contact us at:
or by post at:
OBJAIS – DPO
Avenida Cerro da Vila, Edificio Vilamarina, Loja 59
8125-403 Vilamoura – Portugal
You may also lodge a complaint with the competent data protection authority (e.g. CNPD – Comissão Nacional de Proteção de Dados, or CNIL in France).
7. Cookies and tracking tools
Mobile application
For privacy and security reasons, the Objais mobile app does not use cookies or tracking tools.
Objais website
The website objais.com may use cookies to:
- Ensure the technical functionality of the website;
- Improve browsing experience and content;
- Measure audience statistics via analytics tools;
- Offer personalised content.
Upon your first visit, you may accept, refuse, or customise cookies through the consent banner provided.
8. Deactivation and automatic deletion of inactive accounts
To ensure data security and proper platform operation, Objais reserves the right to deactivate and delete any account that remains inactive for a continuous period of six (6) months.
An account is considered inactive when none of the following actions have been performed by the user:
- Logging into the Application;
- Adding or modifying an item or collection;
- Using social features (likes, comments, following);
- Interacting with Objais services.
Before permanent deletion, the user will receive an email notification and will have 30 days to log in and reactivate their account.
After this period, all associated data (profile, collections, content, interactions) will be permanently deleted.
Objais cannot be held liable for any loss of information resulting from this deletion.
9. Updates
This policy may be updated at any time to remain compliant with legal or technical developments.
The date of the latest update is shown at the footer of this document.
We encourage you to review it regularly.
📩 DPO Contact:
🌐 Official Website: www.objais.com
Version 1.2 – Updated 1 November 2025
EN
PT
FR